Posted:3 months ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

  • Understanding and experience of ITSM module, mainly with:
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • UI Policy
  • Business Rules
  • Client Scripts
  • Server Scripts
  • Flow Designer
  • End-to-end experience in ITIL framework setup and delivery in consultation with the process of update sets deployment
  • Experience in coding:
  • HTML5
  • Cascading Style Sheets (CSS)
  • JavaScript
  • Creating email notifications and scheduled jobs in ServiceNow
  • Effectively working with stakeholders both internally and externally to the organization
  • Applying critical thinking and problem-solving skills to troubleshoot and resolve issues

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