Digital Transformation Specialist

Digital Transformation Specialist

Roles & Responsibilities:

• Presales Support:

  Work closely with GBPO teams and LOBs to fulfill presales requirements and ensure a smooth sales process.

• Customer Engagement:

  Respond to customer inquiries via email, providing accurate and detailed information about GBPO products and services.

• Problem-Solving & Escalation:

  Collaborate with cross-functional teams to swiftly escalate and resolve complex issues.

• Performance Tracking:

  Identify key performance indicators (KPIs) and consistently measure programs and deliverables.

• Communication & Relationship Management:

  Maintain strong relationships with senior business leaders and executives, ensuring a superior presales experience.

What We Offer:

• A collaborative and modern international work environment.
• Opportunities for professional education and personal development.
• A range of benefits to support your lifestyle and well-being.
• A career path with a dedicated and innovative team focused on digital transformation.

Join us and be part of a forward-thinking team driving digital transformation in financial services!