ServiceNow Technical Architect

As a ServiceNow Technical Architect at NTT DATA, your primary responsibility will be to design and implement complex ServiceNow solutions with a strong emphasis on scalability, best practices, and architecture. You will play a crucial role in leading technical design discussions, guiding junior developers, and ensuring adherence to ServiceNow development standards. Key Responsibilities: - Architect, develop, and implement end-to-end ServiceNow solutions covering ITSM, ITOM, and ITAM domains. - Lead complex scripting, automation, and custom application development efforts. - Define and enforce coding standards, security best practices, and governance frameworks. - Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting. - Design and optimize Flow Designer, Orchestration, and business process automation. - Ensure optimal instance performance, security, and compliance. - Lead integrations using IntegrationHub, REST/SOAP APIs, and Service Graph Connector. - Design enterprise-wide ServiceNow architecture, including data flows and integrations. - Provide technical leadership, mentor junior developers, and conduct code reviews. - Define best practices for CI/CD pipelines, automated testing, and instance maintenance. Qualifications Required: - 8+ years of hands-on ServiceNow experience, specializing in ITSM, ITOM, and ITAM. - Profound understanding of ServiceNow architecture, scalability, and security best practices. - Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration. - Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors. - Familiarity with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines. - Strong leadership, mentoring, and stakeholder communication skills. About NTT DATA: NTT DATA is a $30 billion global innovator of business and technology services, trusted by 75% of the Fortune Global 100 companies. With a commitment to helping clients innovate, optimize, and transform for long-term success, NTT DATA operates in more than 50 countries worldwide. As a Global Top Employer, they offer a broad range of services including business and technology consulting, data and artificial intelligence solutions, industry-specific offerings, application development, infrastructure management, and connectivity services. As a leading provider of digital and AI infrastructure globally, NTT DATA is dedicated to assisting organizations and society transition securely into the digital future. Visit their website at us.nttdata.com for more information.,