ServiceNow Scrum Master

Job Description

Leading the scrum team using agile methodology and scrum practices to enable successful delivery and ways of working among the EB & ATM team Coordinating sprint planning, retrospective meetings, daily stand-ups, and supporting leadership scrum and other delivery cadences to ensure agile delivery and fast iteration. Removing project impediments that stand in the way of team productivity and performance. Identifying and engaging the relevant stakeholders and business partners to design the delivery of the appropriate cadence for stakeholder engagement with their buy-in. Working with leads to handle new requests and remediate backlog. Proactively identifying potential impediments or risks and problem-solving or escalating appropriately. Being the point of contact for external communications (e.g., stakeholders) and designing change communication strategy in partnership with business partners. Developing communication strategy and leading and managing execution with advanced copywriting editing and storytelling. Using insights and SME input to create impactful communication and effective collaboration via different channels and medium. Coaching the development team in organizational environments in which Scrum is not yet fully adopted and understood. Creating transparency in processes and resolving conflicts. Candidate Qualifications We are looking for an experienced ServiceNow Scrum Master with 5+ years of experience in Agile methodologies, Scrum, and project management. The candidate should possess strong communication, problem-solving, leadership, and collaboration skills to drive teams effectively, and the ability to lead the team through change and cultural transformation. Required Skills Strong knowledge of Agile methodologies, Scrum, and project management tools. Excellent problem-solving, collaboration, and leadership skills. Strong communication, presentation, and stakeholder management skills. Ability to coach and lead the team to meet the delivery goals.