ServiceNow Developer (Platform, App Engine, UI, AI)

Job Title

Experience

Location

Job Overview :

Key Responsibilities :

• Build forms, lists, client/server scripts, Flow Designer actions, App Engine Studio apps
• Develop UI Builder pages, workspaces, components; Mobile cards features
• Implement Virtual Agent topics, NLU models; configure Now Assist experiences
• Create integrations using IntegrationHub (REST/SOAP/JDBC), transform maps, MID Server
• Configure SLAs, Catalog Items, Approvals, Notifications
• Write ATF tests; follow coding standards, performance best practices, secure ACL design

Must-Have Qualifications :

• Strong JavaScript (Glide API), client/server scripting, business rules, Script Includes
• Experience with UI Builder, App Engine Studio, Flow Designer, IntegrationHub
• Exposure to Virtual Agent, Predictive Intelligence/GenAI (Now Assist), Performance Analytics

Preferred Qualifications :

• Knowledge of CSDM/CMDB, HRSD pages, Employee Center, Mobile Branding
• Experience with Git, CI/CD pipelines, update-set governance, ATF coverage

Certifications (Mandatory) :

• Mandatory: CSA
• Mandatory: CIS - at least one relevant module (CIS ITSM, CIS HR, CIS App Engine, CIS CSM - as applicable)

Soft Skills :

• Problem solving and clean code discipline
• Documentation and collaborative delivery with BA/QA

Interview Rubric (Weighting) :

• Core Platform Scripting (35%)
• UI Builder / Now Experience (20%)
• Integrations Flow Designer (20%)
• VA / GenAI / PA (15%)
• Quality (ATF) Governance (10%)

Suggested Screening Questions :

1. Build a Flow Designer orchestration with subflows, error handling, and retry logic
2. Create a UI Builder workspace with role-based visibility and client state
3. Implement a REST integration using Import Set API and transform maps
4. Demonstrate ATF tests for a catalog item end-to-end

Posting Snapshot :

• Exp: 5-8 yrs | Certs: CSA + CIS (relevant)
• Responsibilities: Build flows, apps, workspaces, VA/GenAI features, integrations, ATF tests
• Skills: Glide API, Flow Designer, IntegrationHub, UI Builder, App Engine Studio, VA