ServiceNow Developer

Principal Responsibilities:

• Develop new ServiceNow workflows and automation from business requirements and/or technical design documents
• Integrate systems to support workflow automation
• Leverage AI tools and technologies to integrate with ServiceNow platform data
• Develop and manage platform code, user interface, and third-party integration components
• Build data flows via ETL and proper data modeling
• Maintain consistent delivery of application solutions throughout the product suite by following development standards and the architecture framework
• Work with stakeholders to design scalable solutions that meet business requirements and can be easily maintained
• Recognize and report issues before they adversely impact the testing schedule and projects
• Coordinate/facilitate load testing and performance testing activities for our platform
• Develop necessary development documentation as needed (e.g. technical design, developer notes, etc.)
• Participate in daily operations of ServiceNow team

Qualifications/Skills Required

• Bachelor's degree in computer science or related field
• Minimum 8 years of ServiceNow development experience
• 8+ years of JavaScript development experience
• 8+ years of Web technology experience (REST, Web Services, XML, Ajax, Python)
• 3+ years of SQL and database experience
• Experience with the Human Resources Service Delivery (HRSD) module
• Experience with Source Control Software GitHub
• Experience using AI tools and technologies
• Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment
• Strong technical documentation skills
• Strong communication skills with a collaborative approach
• Attention to detail and strong ownership of work
• ITIL Certification is a plus