0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Contractual

Job Description

Company Description

SolarSys Innovations is a leading software company dedicated to helping organizations transform into digital enterprises. We enable our clients to differentiate from competitors by providing exceptional engagement with customers, partners, and employees. Our approach is customized as we understand that each customer landscape is unique.



Qualifications

  • Experience with ServiceNow CSM, including implementation, configuration, and maintenance
  • Strong understanding of IT Service Management (ITSM) and Customer Service Management (CSM) principles
  • Ability to analyze and understand business requirements and translate them into technical solutions
  • Excellent problem-solving skills and attention to detail
  • Experience with writing documentation and providing end-user training
  • Excellent written and verbal communication skills
  • Ability to work independently and remotely
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • ServiceNow certification is a significant plus

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