Servicenow Consultant

As a ServiceNow Consultant (Development) with 9-13 years of experience, you will be working in Gurgaon and Noida for a global leader in professional services that specializes in risk, strategy, and people. With a strong global presence and a focus on innovation and collaboration, this organization offers expert advisory services and technology-driven solutions in various domains such as insurance, risk management, reinsurance, human capital, health, and strategic consulting. Your role as a Lead Software Engineer will involve driving engineering excellence, promoting AI integration, and leading high-performing teams. You will be responsible for product delivery while emphasizing security, scalability, reliability, maintainability, testability, and AI innovation. Key Responsibilities: - Lead and mentor development teams to encourage growth and innovation. - Design and implement scalable ServiceNow IRM/GRC solutions. - Integrate AI/ML models and productivity tools like GitHub Copilot. - Collaborate with data scientists and stakeholders on AI-driven features. - Ensure robust DevOps, CI/CD, and test engineering practices. - Advocate Agile, TDD, and continuous improvement methodologies. - Conduct code reviews and enforce coding best practices. - Address performance, observability (e.g., Datadog), and security (SAST/DAST). Requirements: - Bachelor's degree in Computer Science, IT, or a related field. - At least 5 years of experience in ServiceNow development with a focus on IRM/GRC. - Proficiency in scripting, integration (REST APIs/JSON), and workspace configuration. - Demonstrated leadership and mentoring skills. - Strong communication abilities. - Understanding of operational risk and compliance management. Preferred Certifications: - ServiceNow CSA, CAD, CISRisk & Compliance (preferred). - Experience with ITSM, ITOM, or CTA certification is a plus.,