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Ameriprise Financial
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ServiceNow Business Analyst

ServiceNow Business Analyst

Ameriprise Financial

3 - 6 years

6 - 11 Lacs

noida hyderabad

Posted:3 weeks ago| Platform:

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Skills Required

servicenow security operations rest visio technical analysis security incident response threat intelligence agile sdlc security operations center jira incident response

Work Mode

Work from Office

Job Type

Full Time

Job Description

Act as the liaison between the business and IT organizations in order to provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team. Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, issue resolution, support the implementation check-out process and facilitate the development of all procedural documentation and manuals.

Responsibilities

Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication.

Excellent documentation and communication skills and strong attention to detail required.
Good to have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence

Good to have knowledge GRC & Security Operations Center.
Understanding of basics of REST and SNOW Integration
Good to have knowledge of Service Portal & Workspaces.
Ability to recognize potential and actual issues, need and opportunities for improvement in the implementation.
Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality.
Demonstrate strong ability to evaluate constraints, risks, and dependencies.

Qualifications

Bachelors degree in computer science, engineering, business, or comparable studies
3-6 years of experience in Requirement Analyses.
Analytical mind and problem-solving aptitude
Good to have ServiceNow Admin Cert, CIS VR, CIS SIR as this will help me primary understanding of the platform.

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Ameriprise Financial

Financial Services

Minneapolis

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ServiceNow Business Analyst