ServiceNow ATF (Automated Test Framework)

The ServiceNow Automated Test Framework (ATF) Engineer is a pivotal role within the organization, responsible for ensuring the seamless functionality and stability of ServiceNow applications through automated testing. By collaborating closely with developers, project managers, and quality assurance teams, you will design, implement, and maintain automated test scripts to enhance the quality of IT service management offerings. Your contributions will significantly reduce manual testing efforts, accelerate deployment cycles, and uphold high standards of efficiency, ultimately supporting DevOps objectives. Your key responsibilities will include designing, developing, and implementing automated test scripts using ServiceNow ATF, collaborating with stakeholders to define testing requirements, executing automated tests, and reporting on results. You will be responsible for maintaining existing automated test scripts, conducting root cause analysis of test failures, and integrating automated tests into Continuous Integration (CI) pipelines. Additionally, you will document testing protocols, procedures, and best practices, stay updated on ServiceNow updates and features, and train team members on ATF standards and best practices. To qualify for this role, you must hold a Bachelor's degree in Computer Science, Information Technology, or a related field, with a minimum of 3 years of experience in ServiceNow implementation and support. You should have a strong knowledge of ServiceNow ATF, experience with JavaScript or other relevant programming languages, familiarity with Agile methodologies, and proven experience in automation testing tools and frameworks. Strong problem-solving skills, attention to detail, and the ability to work collaboratively in teams are essential. Certification in ServiceNow or relevant testing frameworks, understanding of ITSM processes, proficiency in test management tools, and experience with performance testing tools are advantageous. In summary, as a ServiceNow ATF Engineer, you will play a critical role in enhancing the quality of IT service management offerings through automated testing. Your ability to design, implement, and maintain automated test scripts will contribute significantly to DevOps objectives, ensuring the robustness and adaptability of the ServiceNow environment to meet changing business requirements.,