Servicenow Architect

8 - 13 years

35 - 40 Lacs

Posted:6 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Responsible for leveraging knowledge and experience to

    deliver end to end solutions

    on hosted ServiceNow platforms.
  • Developing and implementing

    custom applications from scratch and automating processes

    to improve overall customer experience.
  • Integrating ServiceNow with 3rd

    party systems

    to send and receive data while making sure any

    personal / confidential data is encrypted & decrypted

    accordingly.
  • Developing custom portals, pages & widgets

    as per client requirement making sure the UI is effective and attractive

    .

  • Developing code while adhering to

    ServiceNow best practices

    .
  • Staying up to date with

    latest platform release features

    to ensure utilization of the features if applicable.
  • Closely working with clients , leads, other architects, IT support teams , SIT , UAT teams & other technical teams

    for gathering requirements , providing solutions and testing to

    ensure seamless implementations

    .
  • Debugging / troubleshooting

    errors and working on enhancements during development and testing phases.
  • Strong

    Functional knowledge and implementation experience

    of

    ITSM, and any other ServiceNow Application

    framework.
  • Responsible for

    design and documentations

    of business requirements and held business requirement and approval meetings followed by functional reviews, design demos with the

    stakeholders

    .
  • Involved in

    planning and coordinating Implementation plan

    for every release in ServiceNow .
  • Analyzed

    the current

    business and technology environments

    to detect deficiencies and recommended ServiceNow solutions for the performance

    improvement

    .
  • Responsible for

    guiding & providing knowledge transfer

    to team members & juniors on various processes.
  • Expertise in working on ServiceNow document templates and scripts.
  • Proficient in customizing live chatbots
  • Worked on custom platform translations involving different translation tables in ServiceNow.
  • Experience in handling UAT , SRT and deployment end to end.
  • Experience in direct client facing roles.
  • POC, Design, Develop, Test and Deploy custom services in order to automate the existing processes ,reduce time & effort and improve productivity of the client.

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Trigent Software

IT Services and IT Consulting

Southborough MA

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