Servicenow Administrator

Role & responsibilities

System Administration and Performance Monitoring:

Workflow Development and Integration Support:

User Support and Training:

Requirements Gathering and Documentation Management:

Auditing, Compliance, and Service Improvement:

CMDB Maintenance:

Operational Activities and Incident Management:

Stakeholder Engagement:

Preferred candidate profile

• Bachelors degree in information technology, Computer Science, or a related field, or equivalent experience.

• 4-6 years of experience as a ServiceNow Administrator, including at least 1 year in development and administration.

• Expertise in ServiceNow modules, including Incident, Problem, Change, Knowledge Management, and Asset Management.

• Proficiency in JavaScript, HTML, and CSS; experience in building custom applications, automation workflows, business rules, and notifications.

• Familiarity with web service integrations (REST/SOAP), LDAP, and SSO configurations.

• Strong analytical, problem-solving, debugging, and troubleshooting skills.

• Knowledge of Agile methodologies and ITSM framework (ITIL).

• Excellent communication and interpersonal skills with a focus on driving efficiency and platform manageability.

• 8-10 years of overall IT experience, with a solid understanding of DevOps and CI/CD processes.

• ServiceNow certification (Certified System Administrator - SNOW) is a plus.

Perks and benefits

• Competitive pay

• Progressive employee incentive plans

• Excellent benefits coverage, including health, dental, vision & travellers insurance

• Health Care Spending account

• Company pension plan

• Amazing people to work with

• Challenging projects to sink your teeth into

• A flat and transparent organizational culture

• Talent development we invest in your growth!

• Company Recreation Club offering fun draws with exciting prizes, summer BBQs, holiday parties & more!Role & responsibilities

Preferred candidate profile