Service/Installation Engineer

0 years

1 - 2 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Installation and commissioning of device
  • Create installation document and report
  • Travel to customer location most of work on lift of height especially EOT cranes
  • Site Preparation: Assess and prepare the site for installation, ensuring all prerequisites (power, space, safety) are met.
  • Testing and Commissioning: Perform initial testing to ensure proper functionality and calibrate systems as needed.
  • Customer Training: Educate end-users or clients on operating procedures, safety protocols, and basic troubleshooting.
  • Troubleshooting: Diagnose and resolve technical issues, both remotely and on-site
  • Repairs and Upgrades: Replace faulty components, update software/firmware, and upgrade systems as required
  • Technical Support: Provide ongoing support to customers, addressing queries and offering solutions
  • Reporting: Submit service reports, installation logs, and feedback to management
  • Collaboration: Work closely with sales, project managers, and technical teams to ensure customer satisfaction

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance

Work Location: In person

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