Service Support Representative

Company - ACG Pam Technologies Pvt Ltd.

Job Location - Talegaon

Transportation - Available

Job Description -

• Meet aftermarket service revenue targets for the business growth.
• Enhance Payment collection performance and customer engagement.
• · Conversant with SAP activities.
• To support business on cash flow by monitoring a collecting AR timely
• To support business on AM revenue by doing timely service invoicing
• Timely FOC creation and weekly FOC tracking with PDCs
• Monitor and execute return and repairs for Pam T business unit
• Monitor monthly machines dispatches and ensure timely entries in the service portal
• Circulate the machine AR MIS weekly to the management.
• Monitor all customer return material for Pam T business unit
• Maintain all the documents for ISO at Pam T
• Manage service engineers’ reimbursement for West-2 and West-2 region
• · Monitor and maintain AMC tracker
• Submit service and AMC quotes
• Support customers with their commercial queries
• Update finance for payment inwards
• Back up support to West-1 and West-2 Service engineers

Key Result Area -

• Timely Service invoicing in the SAP
• Month on month Service AR collection
• Timely FOC creation and maintain tracker
• Monitor return and repairs of Pam T business unit

Requirement -

• Any Graduate
• Minimum 3 years of experience in SAP

Interested candidate share their CVs on sachin.tole@acg-world.com

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person