Service Support Engineer

You will be responsible for providing technical support to customers and teammates, conducting site surveys, offering onsite and in-house support, collaborating with team members, and maintaining accurate documentation of services performed and client interactions. Key Responsibilities: - Provide technical support to the customers and teammates. - Conduct site surveys to assess client needs and prepare the estimates. - Offer onsite and in-house support to clients, ensuring prompt resolution of issues. - Collaborate with team members to enhance service delivery. - Maintain accurate documentation of services performed and client interactions. Qualifications: - 3-5 years of relevant experience in networking, IP surveillance, firewall, router, biometric, and access control. - Strong problem-solving skills and the ability to work independently. - Experience in customer handling. - Must possess a valid driver's license and have access to a personal bike. The company offers a competitive salary based on experience and performance, travel allowance, overtime compensation, cell phone reimbursement, internet reimbursement, leave encashment, and paid time off. Candidates from Trivandrum are preferred. If you are interested, you can send your resume to trionet.hr@gmail.com or contact +918590885546. This is a full-time, permanent position with day shifts and the option for weekend availability. The expected start date is 06/06/2025. You will be responsible for providing technical support to customers and teammates, conducting site surveys, offering onsite and in-house support, collaborating with team members, and maintaining accurate documentation of services performed and client interactions. Key Responsibilities: - Provide technical support to the customers and teammates. - Conduct site surveys to assess client needs and prepare the estimates. - Offer onsite and in-house support to clients, ensuring prompt resolution of issues. - Collaborate with team members to enhance service delivery. - Maintain accurate documentation of services performed and client interactions. Qualifications: - 3-5 years of relevant experience in networking, IP surveillance, firewall, router, biometric, and access control. - Strong problem-solving skills and the ability to work independently. - Experience in customer handling. - Must possess a valid driver's license and have access to a personal bike. The company offers a competitive salary based on experience and performance, travel allowance, overtime compensation, cell phone reimbursement, internet reimbursement, leave encashment, and paid time off. Candidates from Trivandrum are preferred. If you are interested, you can send your resume to trionet.hr@gmail.com or contact +918590885546. This is a full-time, permanent position with day shifts and the option for weekend availability. The expected start date is 06/06/2025.