Service representative

As a Customer Support representative, your role will involve answering phone calls, emails, and chat messages to provide support and resolve issues. You will be responsible for providing detailed information about products, services, policies, and procedures to customers. Your problem-solving skills will be crucial as you listen to customer concerns and complaints, finding effective solutions to address them. Additionally, you will manage order processing, handle returns, and make necessary updates or changes to customer accounts. It will be important for you to maintain accurate records of customer interactions for future reference. Qualifications Required: - Excellent communication skills - Strong problem-solving abilities - Ability to multitask and prioritize - Attention to detail - Customer service experience is preferred Please note that this is a full-time, permanent position suitable for freshers. The work location will be in person.,