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0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
Role Overview: As a Customer Service Coordinator, your role will involve addressing customer inquiries, resolving issues, and ensuring a positive experience for all customers. You will play a critical role in maintaining customer satisfaction and promoting customer loyalty. Key Responsibilities: - Respond to customer inquiries through various communication channels such as phone, email, and chat. - Provide accurate product/service information, assist customers with information, and guide them through processes. - Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system. - Work closely with other departments including Operations, Designing, ...
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Customer Support representative, your role will involve answering phone calls, emails, and chat messages to provide support and resolve issues. You will be responsible for providing detailed information about products, services, policies, and procedures to customers. Your problem-solving skills will be crucial as you listen to customer concerns and complaints, finding effective solutions to address them. Additionally, you will manage order processing, handle returns, and make necessary updates or changes to customer accounts. It will be important for you to maintain accurate records of customer interactions for future reference. Qualifications Required: - Excellent communication skills ...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
mathura, uttar pradesh
On-site
You will be working at Samta Research Alliance Private Limited, where the focus is on delivering exceptional outcomes in academic research writing services. The team is passionate about innovation and providing top-notch support to scholars worldwide in achieving their academic goals. As a Sales and Support Executive, your role will be crucial in customer-facing operations and supporting the sales team to drive growth effectively. Key Responsibilities: - Respond to customer inquiries through phone, email, and chat promptly and professionally to ensure customer satisfaction. - Provide accurate information about academic writing services, including topic selection, research papers, dissertatio...
Posted 1 month ago
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