8 Service Provisioning Jobs

Red Hat is looking for a customer-focused technology professional to take on the role of Delivery Executive for key growth Telecommunications customers. As a Delivery Executive, you will act as a trusted advisor to customers, ensuring their success with Red Hat products and maximizing the value derived from Red Hat product subscriptions. Your responsibilities will be crucial to the long-term success of Red Hat's subscription-based business model, focusing on customer satisfaction, renewals, and incremental sales. Your role will involve collaborating with cross-functional teams to provide project and software portfolio management for both customer-led projects and projects led by Red Hat Services. Additionally, you will work closely with strategic partners to establish stakeholder management plans, align on goals/initiatives, and collaborate on migration plans to Red Hat infrastructure solutions post-sales. Your primary responsibilities will include: - Serving as the main point of contact for all post-sales activities globally with your assigned customer(s). - Participating in pre-sales activities, answering RFP questions, and ensuring consistency throughout the customer lifecycle. - Working with Telco engineering to prioritize issues, RFEs, and Support Exceptions for customer projects. - Acting as a trusted advisor through detailed governance and communication plans and managing the deployment, use, and life-cycle of Red Hat products. - Managing project risks, actions, issues, and dependencies in collaboration with project managers. - Coordinating with various teams to manage project staffing requirements and drive customer satisfaction, product absorption, and profitability. - Participating in key customer meetings, executive business reviews, and addressing escalations from customers and account teams. - Managing customer profitability, revenue recognition, efficiencies, productivity, and successful project delivery. - Maintaining relationships with customers" key partners and collaborating with Red Hat partner teams to drive success on multi-vendor solutions. - Building and maintaining migration plans for customers from a partner embedded solution to a Red Hat direct platform. Requirements for this role include: - 10+ years of experience in telecommunications. - 8+ years of experience as a customer relationship or project manager. - Experience with complex telecommunications networking, IT technical components, and software development. - Understanding of NFV/SDN, mobile networking, and fixed networks. - Excellent interpersonal and communication skills. - Bachelor's in Engineering/Technology or related field. - Strong understanding of program management and leadership experience. At Red Hat, we are committed to creating an open and inclusive environment where diverse ideas are celebrated and innovation thrives. We encourage applicants from all backgrounds to join our global team and contribute to our culture of transparency, collaboration, and inclusion.,

As an L2 Network Support Engineer specializing in IP/MPLS Migration within the Cisco Service Provider (SP) environment, you will be responsible for supporting the deployment and migration of IP/MPLS networks for both mobile and fixed-line networks. Your primary tasks will include executing the installation, configuration, and troubleshooting of Cisco SP routers such as NCS540, ASR920, ASR920i, ASR9K, and similar platforms. Additionally, you will be required to create and implement Method of Procedure (MOP) documents for change activities, conduct pre and post-checks, validations, and rollback handling during migrations, and collaborate with L3/NOC teams to manage escalations and problem tickets. It is essential to ensure adherence to project timelines and quality benchmarks in live networks, engage in problem management, change control, and provisioning tasks. To excel in this role, you must possess hands-on experience with Cisco SP high-end routers, routing protocols, and technologies such as OSPF, ISIS, LDP, MPLS, BGP, BGP-LU, MP-BGP, L2VPN, and L3VPN. Familiarity with Cisco operating systems like IOS-XR and IOS-XE is crucial. Moreover, experience with migration projects involving Cisco, Huawei, and Nokia platforms will be highly beneficial. Apart from technical skills, strong communication and interpersonal skills are essential for effective collaboration with team members and clients. You should be capable of working independently, handling multiple tasks, and have experience in project management and vendor coordination. Flexibility to work in night shifts and on weekends as per project schedules is also required. The ideal candidate for this position would have prior exposure to the Service Provider environment, a strong background in IP/MPLS provisioning, change management, and fault isolation. You should be able to thrive in dynamic, high-pressure network transformation scenarios. Your skills in change management, deployment planning, VPN management, network automation, MPLS, BGP-LU, troubleshooting, and other relevant areas will be instrumental in contributing to the success of IP/MPLS migration projects within the Cisco SP domain.,

You are an experienced L2 Network Support Engineer with 3 to 5 years of experience, specializing in IP/MPLS Migration on Cisco Service Provider (SP) networks. You must hold a CCNA certification (mandatory) and CCNP certification (preferred). The position is Full-Time and may require onsite/field work with rotational/night shifts based on project requirements. Immediate joiners or candidates serving notice period are preferred. As an L2 Network Support Engineer, your primary responsibility will be to support the deployment and migration of IP/MPLS networks for mobile and fixed-line networks. You will be tasked with the installation, configuration, and troubleshooting of Cisco SP routers such as NCS540, ASR920, ASR920i, ASR9K, and similar platforms. Additionally, you will create and implement Method of Procedure (MOP) documents for change activities, perform pre and post-checks during migration, and collaborate with L3/NOC teams to manage escalations and problem tickets. To excel in this role, you must have hands-on experience with Cisco SP high-end routers including NCS540, NCS5500, CRS, ASR920, ASR903, ASR9000 series, and be proficient in routing protocols such as OSPF, ISIS, LDP, MPLS, BGP, BGP-LU, MP-BGP, L2VPN, and L3VPN. Familiarity with Cisco operating systems IOS-XR and IOS-XE is essential, along with experience in migration projects from Cisco, Huawei, or Nokia to Cisco. In addition to technical skills, you should possess strong communication and interpersonal skills, the ability to work independently, experience in project management and vendor coordination, and be comfortable working in night shifts and on weekends as per project schedules. An ideal candidate for this role would have prior exposure to the Service Provider environment, a strong background in IP/MPLS provisioning, change management, and fault isolation, and the ability to thrive in dynamic, high-pressure network transformation scenarios.,

Opportunity for Telecom Service Assurance Engineers : Overview: MVNO (Mobile Virtual Network Operator) successfully requires a blend of telecom expertise , IT systems knowledge , and business acumen Role & responsibilities Responsible for the equipments operation and maintenance (Fault, configuration, alarm, performance, and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs. Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues. Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability. This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades, and repairs for IP, Transport, Voice and Mobility, and WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets. Provide last mile support for service assurance of all business segments across TCL. Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches. Ensure adequate monitoring of various network aspects panning across different services and ensuring quick and appropriate resolution of network issues (remote as well as on-field). Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc. Lead implementation for any new network updates, Planned Activities, and Change Management. Correct network and SOC problems effectively and promptly. Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor network performance. Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services. Preferred candidate profile Location - Chennai Shift -Flexible to work in US Shift (Night Shift) - 2 Way Cab and Shift Allowances Provided Work Mode - Work from Office (5 Days work week - Rotational Week-off) Notice - Preferred Immediate joiners/1 Month Technical Skills: Understanding of Mobile Technologies: GSM, UMTS, LTE, VoLTE, and 5G. Core Network Knowledge: Familiarity with HLR/HSS, GGSN/PGW, MSC, STP, and Diameter/SIGTRAN protocols. SIM & eSIM Management: Knowledge of SIM provisioning, OTA updates, and eSIM profile handling. Good to Have: ITIL Framework: Knowledge of incident, problem, and change management processes. Communication & Escalation: Clear documentation, timely escalation, and coordination with MNOs and vendors. Analytical Thinking: Ability to correlate alarms, KPIs, and customer complaints to identify root causes. OSS/BSS Expertise: Experience with billing systems, CRM, mediation, and provisioning platforms. API Integration: Ability to integrate with MNOs, MVNEs, and third-party services using REST/SOAP APIs. Note: Interviews will be conducted virtually in MS Teams.

Overview We are seeking a DevOps Engineer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The ideal candidate brings 1–3 years of experience, a strong background in AWS and Terraform, and a passion for infrastructure as code. Candidates should be skilled at writing well-structured Terraform modules, proficient in AWS service provisioning, and familiar with best practices for managing IaaS and PaaS environments. Additional experience with Linux administration, GitHub Actions, container orchestration, and monitoring solutions such as CloudWatch or Prometheus is a plus. Your experience includes writing production code and proficiency in understanding and structuring large projects using Terraform modules. You possess a deep understanding of provisioners and are well-versed in remote state management. We value individuals who are proactive, detail-oriented, and passionate about infrastructure as code. Critical Start is committed to building an inclusive, equitable, and respectful workplace, and we welcome candidates from all backgrounds to apply. Responsibilities As a DevOps Engineer, you will play a key role in maintaining, evolving, and enhancing our existing Terraform-based infrastructure. You'll work across a diverse infrastructure stack to support the delivery of new projects and services to our customers. A core part of your responsibilities will be using Terraform to build modular, maintainable, and scalable infrastructure solutions. You will also take initiative in identifying opportunities to improve performance—focusing on responsiveness, availability, and scalability. Establishing effective monitoring and alerting systems will be essential, as will troubleshooting issues within distributed systems, including throughput, resource utilization, and configuration. Our infrastructure stack includes the following components: Terraform: Used for comprehensive infrastructure management. AWS Fargate: Primary platform for hosting most of our applications and services, along with select EC2 instances for specific use cases. Monitoring and alerts: AWS CloudWatch, SNS, New Relic, and Sentry.io support effective monitoring and timely alerting. Storage and databases: S3, Postgres (RDS), Memcached, RabbitMQ, and AWS Elasticsearch Service handle our storage and data processing needs. Networking and security: VPC, Route 53, IAM, ALB/NLB, Security Groups, and Secrets Manager support a secure and resilient networking environment. CI/CD pipeline: Built using EC2 Image Builder, CodeBuild, and GitHub to streamline software delivery and deployment. Qualifications Required Qualifications: 1-3 years of professional experience in a DevOps, Site Reliability Engineer, or Systems Engineering role. Ability to work through ambiguity and uncertainty. You have a solid understanding of CI/CD pipelines, including their purpose and implementation, and hands-on experience setting them up in real-world environments. You bring experience working with Terraform for provisioning using modular approaches. Strong troubleshooting, problem-solving, and collaborative mindset . You hold a Bachelor's degree from a recognized institution or possess equivalent practical experience that demonstrates your technical capabilities. Preferred Qualifications: Shell scripting experience is a strong plus. Strong knowledge of Linux/Unix systems. Familiarity with source control tools, such as Git. Experience with observability tools such as CloudWatch, New Relic, or Sentry.io Proficiency with Docker and practical experience running containers in AWS environments such as EC2 and Fargate.

Backup JD for Veritas NetBackup, NetApp, DELL PPDM & Data Domain Installs, Manage, Configure, Administer, maintains, and supports of Veritas NetBackup Master & Media servers & Appliances, NetApp, DELL PPDM & Data Domain Perform backup environment system tuning including monitoring, troubleshooting and optimizing performance. Perform daily routine maintenance Provide Technical Support on Backup Software, Monitor backup job schedule and performance. Support Backup and Recovery software platforms. Support service provisioning activities, includingService starts, stops, suspends, etc. Perform customer initiated Restore requests. Plans, schedules and performs proactive maintenance, including hardware and software upgrades and patch installation on Windows, Linux and UNIX platforms. Identify potential solution(s) to issues and determine any risk Plan for maintenance and updates As a Backup Admin you will Monitor and manage backup capacity Should be strong in Netbackup along with DD and other storage boxes Should have experience in Build and configure of Netbackup Master/Media servers, NetApp, PPDM & Data Domain and its components. Knowledge on Backup and Restore for physical servers, VM's, database for Netbackup, NetApp, PPDM & Data Domain Should have thorough knowledge on restore procedure of various types including File system, database, VMs, Bare metal etc. Diaster Recovery, restoration of NetBackup, NetApp & PPDM environment SLP and lifecycle policies in Netbackup Restore test and validations using Netbackup, NetApp & PPDM Automation, scripting knowledge will be added advantage. Troubleshooting of Problems/Issues in Netbackup, NetApp & PPDM backup and restore jobs. Primary Skills Veritas NetBackup Netbackup Administration NetApp Netapp Storage Administration DELL PPDM Data Domain

Build automation and tooling to support service provisioning, monitoring, security, and reliability. Own systems related to compute orchestration (e.g., Kubernetes), networking, and cloud infrastructure (AWS). Collaborate closely with product engineering, data, and security teams to ensure platform stability and performance. Contribute to observability, logging, and alerting frameworks to proactively detect and resolve issues. Drive best practices in infrastructure as code, CI/CD pipelines, and deployment automation. 3+ years of experience in systems or infrastructure engineering (roles open across experience levels). Proficient in at least one programming language (e.g., Go, Python, Java). Strong understanding of distributed systems, Linux, networking, and cloud-native technologies. Hands-on experience with tools such as Docker, Kubernetes, Terraform, or Prometheus. Experience building or operating production systems on AWS or similar public cloud platforms. (Bonus) Exposure to platform security, cost optimization, or infrastructure reliability. Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.

Build automation and tooling to support service provisioning, monitoring, security, and reliability Own systems related to compute orchestration (eg, Kubernetes), networking, and cloud infrastructure (AWS) Collaborate closely with product engineering, data, and security teams to ensure platform stability and performance Contribute to observability, logging, and alerting frameworks to proactively detect and resolve issues Drive best practices in infrastructure as code, CI/CD pipelines, and deployment automation 3+ years of experience in systems or infrastructure engineering (roles open across experience levels) Proficient in at least one programming language (eg, Go, Python, Java) Strong understanding of distributed systems, Linux, networking, and cloud-native technologies Hands-on experience with tools such as Docker, Kubernetes, Terraform, or Prometheus Experience building or operating production systems on AWS or similar public cloud platforms (Bonus) Exposure to platform security, cost optimization, or infrastructure reliability Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions