5 Service Provisioning Jobs

Backup JD for Veritas NetBackup, NetApp, DELL PPDM & Data Domain Installs, Manage, Configure, Administer, maintains, and supports of Veritas NetBackup Master & Media servers & Appliances, NetApp, DELL PPDM & Data Domain Perform backup environment system tuning including monitoring, troubleshooting and optimizing performance. Perform daily routine maintenance Provide Technical Support on Backup Software, Monitor backup job schedule and performance. Support Backup and Recovery software platforms. Support service provisioning activities, includingService starts, stops, suspends, etc. Perform customer initiated Restore requests. Plans, schedules and performs proactive maintenance, including hardware and software upgrades and patch installation on Windows, Linux and UNIX platforms. Identify potential solution(s) to issues and determine any risk Plan for maintenance and updates As a Backup Admin you will Monitor and manage backup capacity Should be strong in Netbackup along with DD and other storage boxes Should have experience in Build and configure of Netbackup Master/Media servers, NetApp, PPDM & Data Domain and its components. Knowledge on Backup and Restore for physical servers, VM's, database for Netbackup, NetApp, PPDM & Data Domain Should have thorough knowledge on restore procedure of various types including File system, database, VMs, Bare metal etc. Diaster Recovery, restoration of NetBackup, NetApp & PPDM environment SLP and lifecycle policies in Netbackup Restore test and validations using Netbackup, NetApp & PPDM Automation, scripting knowledge will be added advantage. Troubleshooting of Problems/Issues in Netbackup, NetApp & PPDM backup and restore jobs. Primary Skills Veritas NetBackup Netbackup Administration NetApp Netapp Storage Administration DELL PPDM Data Domain

Build automation and tooling to support service provisioning, monitoring, security, and reliability. Own systems related to compute orchestration (e.g., Kubernetes), networking, and cloud infrastructure (AWS). Collaborate closely with product engineering, data, and security teams to ensure platform stability and performance. Contribute to observability, logging, and alerting frameworks to proactively detect and resolve issues. Drive best practices in infrastructure as code, CI/CD pipelines, and deployment automation. 3+ years of experience in systems or infrastructure engineering (roles open across experience levels). Proficient in at least one programming language (e.g., Go, Python, Java). Strong understanding of distributed systems, Linux, networking, and cloud-native technologies. Hands-on experience with tools such as Docker, Kubernetes, Terraform, or Prometheus. Experience building or operating production systems on AWS or similar public cloud platforms. (Bonus) Exposure to platform security, cost optimization, or infrastructure reliability. Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.

Build automation and tooling to support service provisioning, monitoring, security, and reliability Own systems related to compute orchestration (eg, Kubernetes), networking, and cloud infrastructure (AWS) Collaborate closely with product engineering, data, and security teams to ensure platform stability and performance Contribute to observability, logging, and alerting frameworks to proactively detect and resolve issues Drive best practices in infrastructure as code, CI/CD pipelines, and deployment automation 3+ years of experience in systems or infrastructure engineering (roles open across experience levels) Proficient in at least one programming language (eg, Go, Python, Java) Strong understanding of distributed systems, Linux, networking, and cloud-native technologies Hands-on experience with tools such as Docker, Kubernetes, Terraform, or Prometheus Experience building or operating production systems on AWS or similar public cloud platforms (Bonus) Exposure to platform security, cost optimization, or infrastructure reliability Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions

About The Role Backup JD for Veritas NetBackup, NetApp, DELL PPDM & Data Domain Installs, Manage, Configure, Administer, maintains, and supports of Veritas NetBackup Master & Media servers & Appliances, NetApp, DELL PPDM & Data Domain Perform backup environment system tuning including monitoring, troubleshooting and optimizing performance. Perform daily routine maintenance Provide Technical Support on Backup Software, Monitor backup job schedule and performance. Support Backup and Recovery software platforms. Support service provisioning activities, includingService starts, stops, suspends, etc. Perform customer initiated Restore requests. Plans, schedules and performs proactive maintenance, including hardware and software upgrades and patch installation on Windows, Linux and UNIX platforms. Identify potential solution(s) to issues and determine any risk Plan for maintenance and updates As a Backup Admin you will Monitor and manage backup capacity Should be strong in Netbackup along with DD and other storage boxes Should have experience in Build and configure of Netbackup Master/Media servers, NetApp, PPDM & Data Domain and its components. Knowledge on Backup and Restore for physical servers, VM's, database for Netbackup, NetApp, PPDM & Data Domain Should have thorough knowledge on restore procedure of various types including File system, database, VMs, Bare metal etc. Diaster Recovery, restoration of NetBackup, NetApp & PPDM environment SLP and lifecycle policies in Netbackup Restore test and validations using Netbackup, NetApp & PPDM Automation, scripting knowledge will be added advantage. Troubleshooting of Problems/Issues in Netbackup, NetApp & PPDM backup and restore jobs. Primary Skills Veritas NetBackup Netbackup Administration NetApp Netapp Storage Administration DELL PPDM Data Domain

Lead Mass Experince-kharadi-Pune: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleLead Mass Experience DesignationLead Job Code FunctionB2C CE Sub-FunctionCE LocationCircle Level/GradeManager Position Description The purpose of this role is to manage the development and implementation of strategies to enhance the overall customer experience for the prepaid market segment. The role is required to drive customer satisfaction and loyalty through innovative solutions and excellent service delivery. Organizational Relationship Reporting ToCircle CE Head Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly-1 Indirectly-- Key Responsibilities & Accountabilities Mass Value Strategy Development Improve prepaid customer experience by driving digital penetration and sharing regular feedback on digital enhancement. Proactively improve the processes which can be driven from circles like network tracks for field and non-field, D2C, Circle Marketing etc. Identify various key touch points and drive call listening and focussed group discussions at these touch points. Ensure segment-wise CLM ownership to ensure committed benefit is given to the customer on time. Interaction Reduction Reduce customer interactions by ensuring a seamless customer experience. There must be a 30% customer interaction. Reduce interactions with customers having repeat issues by conducting a weekly repeat analysis and sharing an action plan which will prevent such issues from occurring again. There must be a 25% reduction in repeat customer interaction. Churn Reduction Ensure MNP churn reduction. There must be a 10% monthly reduction from the MNP port out. The bundled churn must be less than the pan India average. Customer Retention Strategies like proactive servicing of repeat callers, vernacular verification by a chatbot etc must be implemented to ensure customer retention. The MNP retention must be greater than the pan India averages and in turn ensuring greater ROI. E-Sim Penetration Strategies must be developed and implemented to enhance e-sim penetration which in turn improves customer experience and convenience. Cross Functional Collaboration Collaborate with cross functional teams to close on issues and develop solutions. People Management Monitor and review performance of team members on an ongoing basis and provides requisite inputs to groom team members for higher responsibilities. Provide developmental support to team members through various trainings that caters to the organizational need. Knowledge, Certifications and Experience Education QualificationGraduate/Post-grad uate Total Experience8 - 10 years of experience with relevant experience in telecommunication industry Certifications required (if any) Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalCross Functional Teams ExternalPrepaid Airtel Customers Skills and Competencies Technical Competencies Proficiency in Service Provisioning Understanding of Telecom Trends and Technologies Strong Analytical Skill Stakeholder Management Leadership and Behavioural Competencies Customer Obsession Collaboration and Influence Ownership Mindset Learning Agility Navigating Change Execution Excellence Leaders Building Leaders