Service NOW - ITSM, HRSD and core Platform

4 - 9 years

6 - 11 Lacs

Posted:2 days ago| Platform: Naukri logo

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Full Time

Job Description

Description:
ServiceNow Developer Technical Consultant Min Exp : 4 yrs relevant experience on ServiceNow Core Development & Integrations. Min Skillset : Worked on ServiceNow products (ITSM,HRSD and Core platform), JavaScript, Angular JS, HTML/CSS. Min Certifications : Mandatory to have CSA (Certified ServiceNow Admin), Good to have CIS/CAD. Responsibilities for ServiceNow Developer. ServiceNow Developer with experience on ITSM, HRSD etc, Configure/Enhance the ServiceNow Platform to meet the Identified Business requirements and Functional needs. o Utilize ServiceNow Plugins/Automation tools to build Innovative Solutions. o Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file based transfers, etc. o Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes. Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each option. Participate in user story grooming session, elaboration and design sessions. Review user stories to understand requirements and technical architecture documentation for solution. Troubleshoot any errors found in the ServiceNow configuration. Complete the deployment of solutions across sub-production and production environments. Provide training for each tools functionality both in person and through using other methods. Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform. Identify Gaps and Commit to the Continuous Improvement. Ensure that ServiceNow standard practices are utilized for all configurations and customizations. Create the technical, functional, upgrade/build/configuration documentations and release notes. Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes. Adhere to the best practices during deployment of solutions across Sub-Production and Production environments. Review user stories to understand business needs and technical architecture documentation for solution. Should be flexible to accommodate Project support hours. Required Qualifications. Minimum of 4 years, 4-6 years(Consultant) of ServiceNow Developer Experience in a Large - Complex environment is required. o Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update sets. o Advanced Knowledge and experience with JavaScript, HTML, CSS, Bootstrap, JSON, REST and SOAP. o Should be an Subject matter expertise, who will act as Technical Product Advocate by designing / developing / supporting various ServiceNow Products; with a blend of expertise in ITSM, HRSD within ServiceNow platform. o Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions. o Leads & guides Team / Manage major project deliverables. Proficient in Agile development and all phases of the Application Development Lifecycle. Must be professional, well-spoken and able to interact with onsite teams and customers. Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise. Strong problem solving and analytical skills. Preferred Qualifications: ITIL v3 / v4 Agile / Scrum Certified. Good to have ServiceNow CIS (one or more areas e.g. ITSM, HRSD, HAM/SAM etc.)

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Euclid Innovations logo
Euclid Innovations

Technology/Engineering

Pittsburgh

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