Posted:3 hours ago|
Platform:
Work from Office
Full Time
At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. In this pivotal role, you are tasked with coordinating, managing, and executing a range of 1st level proactive and reactive maintenance activities. With your expertise at our fore, we aim to continuously provide services that adhere to the Service Level Agreements (SLA) and ensure optimal customer satisfaction.
What you will do:- Participate in 1st Level Service Monitoring and Event Management.
- Handle Service and Resource Alarm efficiently.
- Monitor the performance of Resources and Services.
- Conduct Security Event Monitoring.
- Identify and document incidents.
- Support in the investigations related to capacity and performance.
- Track, manage and report on incident resolution.
- Escalate identified security incidents.
- Initiate Problem Management processes.
- Support preventive maintenance execution for Field Operations.
The skills you bring:- Ericsson Operations Engine - Mode Of Operations.
- Test Automation Management Tools.
- Test Execution Engine.
- Dealing With Enquiries.
- MS TOP.
- Document Control.
- Software Performance Testing.
- Ericsson RAN Management.
- Ericsson VAS Management.
- Customer Complaint Resolution.
- Client Services.
- ITIL.
- Call Centers.
- Ericsson Packet Core Management.
Why join Ericsson
At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 773719
Ericsson
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
bengaluru
3.0 - 9.0 Lacs P.A.
3.0 - 9.0 Lacs P.A.
15.0 - 20.0 Lacs P.A.
15.0 - 20.0 Lacs P.A.
Experience: Not specified
3.61 - 6.03 Lacs P.A.
noida, uttar pradesh, india
Experience: Not specified
Salary: Not disclosed
3.0 - 5.0 Lacs P.A.
3.615 - 6.475 Lacs P.A.
Experience: Not specified
3.615 - 6.475 Lacs P.A.
noida, uttar pradesh, india
Salary: Not disclosed
