Service Manager & Spare Parts Manager

Key Responsibilities:

• Oversee the day-to-day operations of the service department.
• Supervise and train service technicians and support staff.
• Ensure timely completion of repairs and maintenance.
• Resolve customer complaints and technical issues efficiently.
• Coordinate with other departments to ensure seamless service.
• Track service KPIs and implement performance improvements.
• Maintain high standards of safety and compliance.
• Ensure proper documentation and service records.
• Manage inventory levels and ensure timely procurement.
• Liaise with suppliers and negotiate contracts and pricing.
• Forecast demand and maintain optimal stock levels.
• Implement inventory control systems and procedures.
• Coordinate with the service department to ensure parts availability.
• Drive spare parts sales and achieve business targets.
• Maintain records of purchases, usage, and stock levels.
• Monitor obsolete or slow-moving items and reduce wastage.

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Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person