33 Service Levels Jobs - Page 2

Role based in BSv organisation, you will leverage your deepening knowledge of Cash Applications to participate in or lead the achievement of service levels and key measurement targets of the team. Your role will involve delivering high-quality and cost-effective services that drive compelling business outcomes. You will ensure the delivery of customer-focused and compliant services through the adoption of frictionless finance practices, processes, technologies, and methodologies that drive innovation and process improvements. Your deepening domain expertise will enable you to handle standard cash application transactions and customer account clearing activities in accordance with cash applic...

Experience: You should possess a minimum of 7-9 years of IT Vendor Management (Field Service Workforce) domain experience to be considered for the Lead (MVP) position at Iron Service Global. Job Description: As a Lead (MVP) at Iron Service Global, you will be responsible for leading a team through all phases of client acquisition (New Program Transition) of Field Services Operations process within strict timelines. Your duties will include understanding client requirements through SOW/NPT templates, identifying gaps between client requirements and ISG delivery capabilities in the USCA region, workforce capacity planning, predictive profit delivery, and implementing innovative data-driven pro...

Role is based in BSv organization and requires leveraging expert knowledge of Process Invoicing. As a Process Invoicing Process Expert, you will participate in or lead the team to achieve service levels and key measurement targets, delivering high quality and cost-effective services that drive compelling business outcomes. Ensuring customer-focused and compliant services, you will adopt frictionless finance practices, processes, technologies, and methodologies to drive innovation and process improvements. Daily responsibilities include managing contracts, operations, finances, and complex operational issues to ensure operations are within budget. Additionally, you will be responsible for bui...

The job involves assisting in the daily supervision of restaurant operations, including Restaurants/Bars and Room Service, if applicable. You will assist with menu planning, maintain sanitation standards, and support servers and hosts during peak meal periods. Your primary goal will be to enhance guest and employee satisfaction by identifying training needs, developing plans, and implementing them effectively. To qualify for this position, you should have a high school diploma or GED and a minimum of 4 years of experience in the food and beverage, culinary, or related professional area. Alternatively, a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, B...

As an Applications Support - Front Office Trading (FX and Commodities) within the Commodities, Currencies and Emerging Markets (CCEM) Application Support group, your role will involve leveraging your technical expertise and critical thinking skills to maintain and enhance global application systems. You will engage in all aspects of the software development lifecycle and collaborate with development and business stakeholders. The team promotes a culture of experimentation, continuous improvement, and learning, creating an environment that values diverse perspectives and innovative solutions for global customers. Working within a team of 35 members across multiple regions, you will interact w...

Job Description: As a Real Time Analyst (RTA) based in Pune, MH (work from office) and working in NIGHT SHIFT to support US based customers, your primary responsibility will be to monitor calls service level and support global clients partner locations to ensure they deliver the required productive hours. You will be creating plans and implementing actions to meet Clients" Key Performance Indicators (KPIs) while also overseeing absenteeism, lunch, and break optimization. Additionally, you will be in charge of incident management, providing necessary support to internal teams and partners, as well as tracking the attendance of in-home associates for clients. Responsibilities: - Monitoring cal...

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. With over 20 years of experience, we have established ourselves as a disruptive industry leader by fostering long-term relationships with our brand partners and empowering our employees to drive positive change. We approach every challenge with curiosity, creativity, and innovation to consistently deliver exceptional results. We are currently seeking a Resource Planner to join our Workforce Team and play a crucial role in revolutionizing customer service. As a Resource Planner at IntouchCX, you will be responsible for supporting our resource planning initiatives from a staffin...

As an International Voice Process representative at Movate (formerly known as CSS Corp), you will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, clarifying customer inquiries, and ensuring high levels of service and accuracy. Your duties will also include placing orders with partners, monitoring order statuses, and maintaining accurate records of activities. It is crucial to meet customer requirements on a timely basis and uphold the highest level of accuracy in all your tasks. To qualify for this role, you should hold a degree in any discipline and have a minimum of 6 months of call center experience along with 12 months o...