Service Executive Logistics (Freight Forwarding)

As a customer care professional in the freight forwarding or logistics industry, you will be responsible for providing excellent interpersonal and communication skills to ensure strong customer service. Your proven team management and organization skills will be essential in handling logistics operations efficiently. Experience in freight forwarding or logistics is a plus, and a Bachelor's degree in Logistics, Business Administration, or related fields is preferred for this role. Key Responsibilities: - Provide excellent interpersonal and communication skills to deliver strong customer service - Manage and organize teams effectively for efficient logistics operations - Utilize experience in freight forwarding or logistics to enhance job performance - Handle logistics operations efficiently to meet customer needs - Utilize CRM tools, with hands-on experience in HubSpot preferred Qualifications Required: - Excellent Interpersonal Skills and Communication skills - Strong Customer Service capabilities - Proven Team Management and Organization Skills - Ability to handle logistics operations efficiently - Bachelor's degree in Logistics, Business Administration, or related fields is preferred - 4+ years of customer care experience in freight forwarding/logistics - Hands-on with CRM tools (HubSpot preferred),