Service Executive - FEMALE

As a Customer Service Manager, your role involves managing a team of representatives to provide exceptional customer support and oversee the customer service process. You will be responsible for resolving customer complaints, planning training sessions, and standardizing service delivery. Your excellent product knowledge will be crucial in enhancing customer support and ensuring a pleasant working environment for your team. Key Responsibilities: - Manage a team of customer support representatives effectively. - Oversee the customer service process and address customer complaints promptly. - Plan training sessions to enhance the team's skills and standardize service delivery. - Utilize your product knowledge to improve customer support. - Foster a positive working environment for your team. Qualifications Required: - Previous experience in a customer service management role is preferred. - Strong communication and leadership skills are essential. - Excellent product knowledge and strong problem-solving abilities. - Ability to thrive in a fast-paced environment. - A Bachelor's degree in Business Administration or related field is a plus. Note: The work location for this position is in person.,