Service Engineer

Required Technical Skill Set

Must-Have

• Bachelors or Masters degree in Telecommunications, Computer Science, or related field.
• Strong understanding of 4G/5G Packet Core and IMS architecture and protocols (GTP, SIP, Diameter, HTTP/2).
• Hands-on experience with open-source cloud platforms (OpenStack, Kubernetes, OpenShift).
• Proficiency in scripting and automation (Python, Bash, Ansible, Helm).
• Strong documentation skills and familiarity with tools like Confluence, Markdown, LaTeX, or MS Word.
• Excellent troubleshooting and customer-facing communication skills.

Responsibility of / Expectations from the Role :

• Configure and deploy 4G EPC, 5G Core (NSA/SA), and IMS components in cloud-native environments (OpenStack, Kubernetes, OpenShift).
• Automate deployments using Ansible, Helm, Terraform, and CI/CD pipelines.

Testing & Validation :

• Develop and execute test plans for functional, performance, and interoperability testing.
• Use telecom test tools (e.g., Spirent) to validate network behavior and KPIs.

Integration:

• Integrate network functions across EPC, 5G NSA/SA, and IMS domains including MME, SGW, PGW, AMF, SMF, UPF, HSS, PCRF, and CSCF nodes.

Release Management:

• Manage version control, release planning, and rollout strategies.
• Coordinate with cross-functional teams for smooth release cycles and rollback mechanisms.