As a Service Department Technician in Surat with rotational shift terms, your role involves utilizing various strategies and tools to provide effective solutions to customer concerns. You will be responsible for communicating with clients, engineers, and technicians to ensure efficient service delivery. Additionally, you will need to follow up promptly on service requests and provide feedback to customers. Key Responsibilities: - Utilize various strategies and tools to provide effective solutions to customer concerns. - Communicate with clients, engineers, and technicians to ensure efficient service delivery. - Follow up promptly on service requests and provide feedback to customers. Qualifications Required: - Diploma/Degree in Electrical, Electronics, or Mechanical Engineering. - Field support experience is mandatory. - Knowledge of computers and hardware is preferable. As a candidate for this position, you are required to have an Associates degree in engineering or a related field. Possessing a relevant certification or license would be advantageous. A valid driver's license and willingness to travel are necessary. Moreover, you should have strong active listening and customer service skills, along with the ability to manage multiple service requests without being overwhelmed. It is essential for you to maintain professionalism under pressure, have an excellent work ethic, and a growth mindset.,

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Service Engineer

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2.0 - 6.0 yrs

Salary: Not disclosed

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Service Engineer