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Service Engineer

Service Engineer

Rapid Job Sountions

3 - 7 years

0 Lacs

pune maharashtra

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

customer service problem resolution revenue generation documentation resource allocation service procedure development manpower control

Work Mode

On-site

Job Type

Full Time

Job Description

Service Engineer The main function of the job 1. Improve customer service experience 2. Take ownership of customer issues & resolve the problems 3. Develop service procedure & policy standards 4. Service revenue generation 5. Report & documentation related to service 6. Resource & manpower allocation & control Required qualification Eng. Degree or Diploma Required experience Min 3 to 6 years exp from engineering & operations Requirement of specialized knowledge / certification, if any Functional Competencies Necessaries technical competencies to handle service departments DirectorDeputy General Manager- Project & ServiceService EngineerService TeamService Asst Manager Responsibilities 1. Respond to customer service issues in timely manner 2. Develop & expand AMC-Spares-Service business as per given target 3. Create effective business service procedure & manpower 4. Supervise day to day operations in customer serviceAuthoriti Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Service Engineer: 3 years (Required) Work Location: In person,

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Service Engineer