Service Engineer – On-site Technical Support

1 - 4 years

1 - 3 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role:

We are looking for a dynamic and hands-on Service Engineer to join our on-site technical support team. The ideal candidate will be responsible for installation, maintenance, troubleshooting, and customer support for our equipment and systems at client locations.

This role offers an exciting opportunity to work directly with customers, travel to various sites, and gain practical experience with advanced technology and machinery.

Key Responsibilities:

  • Install, commission, and service equipment at customer sites.
  • Diagnose and troubleshoot technical problems quickly and efficiently.
  • Perform preventive maintenance and ensure maximum equipment uptime.
  • Provide on-site training and support to customer operators and technicians.
  • Prepare detailed service reports and update records of work completed.
  • Coordinate with internal teams for spare parts, tools, and technical assistance.
  • Maintain strong relationships with clients and ensure customer satisfaction.
  • Follow safety standards and company service procedures during all operations.

Skills & Qualifications:

  • Diploma / B.E. / B.Tech in Electrical, Electronics, Mechanical, Mechatronics, or Instrumentation Engineering.
  • 1–4 years of experience in field service, maintenance, or technical support (freshers with strong technical skills are welcome).
  • Good communication and interpersonal skills for client handling.
  • Strong problem-solving and analytical abilities.
  • Willingness to travel frequently to customer sites.
  • Basic computer proficiency (MS Office, reporting tools).

Job Type: Full-time

Pay: ₹12,634.83 - ₹30,953.75 per month

Benefits:

  • Food provided
  • Paid time off
  • Provident Fund

Work Location: In person

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