Service Engineer

As an experienced Machinery Technician, your role will involve installing and setting up machinery and equipment at customer sites or within the manufacturing facility. You will be responsible for ensuring proper calibration and functionality of the installed equipment, performing preventive and corrective maintenance, and diagnosing technical issues to provide quick resolutions and minimize downtime. Your duties will also include replacing faulty parts, responding to service calls and resolving customer complaints, and providing troubleshooting support either on-site or remotely. Key Responsibilities: - Install and set up machinery and equipment at customer sites or within the manufacturing facility. - Ensure proper calibration and functionality of installed equipment. - Perform preventive and corrective maintenance on manufacturing equipment. - Diagnose technical issues and provide quick resolutions to minimize downtime. - Replace faulty parts and ensure proper documentation of repair work. - Respond to service calls and resolve customer complaints related to machinery. - Provide on-site or remote troubleshooting support to resolve operational issues. - Collaborate with other engineers or technicians to develop solutions for recurring issues. - Maintain detailed service reports, work orders, and technical documentation. - Document maintenance schedules and track machine performance trends. - Train customers or in-house operators on equipment usage and best practices. - Provide recommendations for machine improvements and efficiency optimization. - Ensure all service activities comply with safety regulations and company policies. - Follow industry standards and protocols for equipment handling and servicing. Qualifications & Skills: - Education: Diploma/Degree in Mechanical, Electrical, Electronics, or Industrial Engineering. - Experience: 1 - 3 years of experience in a similar role in a manufacturing or industrial environment. - Strong problem-solving and analytical skills. - Excellent communication and customer service skills. - Ability to work independently and in a team environment. In addition to the above responsibilities and qualifications, the company offers health insurance and Provident Fund benefits. The role requires a willingness to travel up to 25% and the work location is in person. (Note: If there are no additional details about the company provided in the job description, this section can be omitted.),