Service Engineer IVF

The position of Sr. Executive - Service is based in Kolkata and falls under the IVF division. As a Service Engineer for Medical Instruments / Research Instruments, your primary role involves providing technical support and achieving assigned targets. You will be responsible for handling research equipment such as IVF Equipment's and ensuring the achievement of service and spares parts targets within the assigned territory. To excel in this role, you must possess technical expertise and product knowledge related to micromanipulators, incubators, laminar flow, and microscopes. A strong understanding of IVF equipment and excellent product servicing knowledge is essential. Customer handling skills are crucial, and you should focus on maintaining positive relationships with embryologists and clinicians in IVF labs. Proficiency in using CRM and SAP for managing product and customer information is required. Additionally, you should be adept at creating reports and sharing daily activity updates with the reporting manager. The role may require extensive travel to customer locations within the assigned territory. Qualifications for this position include a BE/B.Tech degree in electrical, electronic, or biomedical engineering, along with 2 to 3 years of relevant experience. Ideal candidates will have a background in medical instruments maintenance and troubleshooting, preferably with exposure to companies dealing with IVF products. Desirable skills for this role include knowledge of micromanipulators, incubators, laminar flow, and microscopes, as well as strong communication abilities, a quick learning aptitude, and a collaborative team spirit.,