Senior Service Engineer IVF DSS Imagetech Pvt Ltd

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

The role requires you to manage and service IVF equipment in order to meet service and spare parts targets by establishing and nurturing relationships with embryologists and clinicians. You will collaborate closely with the sales team, traveling extensively within your assigned territory. Your responsibilities will include handling customer inquiries, updating CRM and SAP, and generating reports. Your experience should encompass handling research equipment such as IVF equipment, demonstrating a track record of achieving service and spare parts targets within your designated region. Proficiency in micromanipulators, incubators, laminar flow systems, and microscopes is essential. A comprehensive understanding of IVF equipment, including its features and servicing needs, is also required. Your interpersonal skills will be crucial as you manage customer interactions and maintain strong connections with professionals in IVF Labs. Familiarity with CRM and SAP for managing product and customer information is preferred. Additionally, your ability to create reports and provide daily activity updates to the reporting manager will be vital. As part of the job specifications, you will be responsible for providing technical support to achieve service targets, with a focus on medical instrument maintenance and troubleshooting. You should possess a deep understanding of the IVF equipment and consumables markets and be prepared to travel extensively across the region. A positive attitude and strong team player skills are essential for success in this role. Qualifications: - BE/B.Tech in Electrical/Electronic/Biomedical Engineering Experience: - 2 to 4 Years Additional Skills: - Prior experience in companies specializing in IVF products - Knowledge of micromanipulators, incubators, laminar flow systems, and microscopes - Excellent communication skills - Fast learner - Strong team player,

Posted 2 days ago

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