Service Engineer IVF DSS Imagetech Pvt Ltd

2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

The position of Sr. Executive - Service is based in Kolkata and falls under the IVF division. As a Service Engineer for Medical Instruments / Research Instruments, your primary role involves providing technical support and achieving assigned targets. You will be responsible for handling research equipment such as IVF Equipment's and ensuring the achievement of service and spares parts targets within the assigned territory. To excel in this role, you must possess technical expertise and product knowledge related to micromanipulators, incubators, laminar flow, and microscopes. A strong understanding of IVF equipment and excellent product servicing knowledge is essential. Customer handling skills are crucial, and you should focus on maintaining positive relationships with embryologists and clinicians in IVF labs. Proficiency in using CRM and SAP for managing product and customer information is required. Additionally, you should be adept at creating reports and sharing daily activity updates with the reporting manager. The role may require extensive travel to customer locations within the assigned territory. Qualifications for this position include a BE/B.Tech degree in electrical, electronic, or biomedical engineering, along with 2 to 3 years of relevant experience. Ideal candidates will have a background in medical instruments maintenance and troubleshooting, preferably with exposure to companies dealing with IVF products. Desirable skills for this role include knowledge of micromanipulators, incubators, laminar flow, and microscopes, as well as strong communication abilities, a quick learning aptitude, and a collaborative team spirit.,

Posted 2 weeks ago

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Senior Service Engineer IVF DSS Imagetech Pvt Ltd

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

The role requires you to manage and service IVF equipment in order to meet service and spare parts targets by establishing and nurturing relationships with embryologists and clinicians. You will collaborate closely with the sales team, traveling extensively within your assigned territory. Your responsibilities will include handling customer inquiries, updating CRM and SAP, and generating reports. Your experience should encompass handling research equipment such as IVF equipment, demonstrating a track record of achieving service and spare parts targets within your designated region. Proficiency in micromanipulators, incubators, laminar flow systems, and microscopes is essential. A comprehensive understanding of IVF equipment, including its features and servicing needs, is also required. Your interpersonal skills will be crucial as you manage customer interactions and maintain strong connections with professionals in IVF Labs. Familiarity with CRM and SAP for managing product and customer information is preferred. Additionally, your ability to create reports and provide daily activity updates to the reporting manager will be vital. As part of the job specifications, you will be responsible for providing technical support to achieve service targets, with a focus on medical instrument maintenance and troubleshooting. You should possess a deep understanding of the IVF equipment and consumables markets and be prepared to travel extensively across the region. A positive attitude and strong team player skills are essential for success in this role. Qualifications: - BE/B.Tech in Electrical/Electronic/Biomedical Engineering Experience: - 2 to 4 Years Additional Skills: - Prior experience in companies specializing in IVF products - Knowledge of micromanipulators, incubators, laminar flow systems, and microscopes - Excellent communication skills - Fast learner - Strong team player,

Posted 1 month ago

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