Service Engineer-HVAC/Chiller/Cold Room

As a Service Engineer, your role involves using various strategies and tools to provide effective solutions to customers" concerns. You will be responsible for communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Additionally, you will promptly follow up on service requests and provide customer feedback. Monitoring equipment and machinery performance, as well as developing preventative maintenance measures, will be crucial aspects of your responsibilities. Key Responsibilities: - Conduct quality assurance and safety checks on all equipment - Deliver demonstrations to ensure that customers are educated on safe and effective equipment use - Provide recommendations about new features and product improvements - Monitor inventory and reorder materials when needed - Conduct research and attend workshops to remain abreast of industry developments - Write reports and present findings to Managers and Supervisors on a regular basis Qualifications Required: - Bachelor's degree is preferred - 2 years of experience in Refrigeration and Service is preferred - Proficiency in Hindi and English languages is preferred - Willingness to travel up to 25% is preferred You will be working in a full-time, permanent job type with benefits including cell phone reimbursement. The work schedule will be during the day shift, and the work location will be in person. Please note that the company values staying informed about industry developments and places importance on customer satisfaction through effective service delivery.,