Posted:-1 days ago|
Platform:
On-site
Full Time
Install, configure, and maintain [products/systems/equipment] at customer locations.
Diagnose and troubleshoot technical issues, escalating complex problems as needed.
Provide remote and on-site support, ensuring timely resolution of service requests.
Collaborate with product, engineering, and QA teams to improve system performance and customer experience.
Document service calls, maintenance activities, and technical reports.
Train end-users and junior engineers on system usage and best practices.
Monitor system performance and suggest improvements for reliability and efficiency.
Ensure compliance with safety and quality standards.
Participate in the development and deployment of service strategies and continuous improvement initiatives.
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