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Job Role - Service Desk Experience Range: 5 to 8 years. Job Locations: Hyderabad Job Description Must Have: Good verbal and written communications skills Must be able to enunciate clearly over the telephone Must be able to interpret a customers' needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities Minimum of two years practical experience in the computing industry and corporate service-desk computing environment 7/365 availability is required. 24x7 shift model Good troubleshooting skills in MS Office tools, Mail Client (Outlook), Printers and basic networking Requires experience with two or more of the following: Windows based OS's and basics of UNIX or Linux operating system

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Tata Consultancy Services
Tata Consultancy Services

Information Technology and Consulting

Thane

500,000+ Employees

3776 Jobs

    Key People

  • Rajesh Gopinathan

    CEO and Managing Director
  • K. Krithivasan

    Incoming CEO

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