Service Desk

Job Description

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Service Desk Experience Range: 3 – 6 Years (ONLY)!!! Mode of Interview : Walk-in Interview Date of Interview : 14-June-25 (Saturday) Location:- Mumbai - Tata Consultancy Services, Unit No. 801, 901 & 1001, B-Wing, Kensington Building, IT/TES/SEZ, Hiranandani Business Park, Powai, Mumbai - 400076. Must Have: The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. Provide technical assistance and support for clients and partners via call, chat and web Co-ordinate incident resolution to ensure all problems are handled appropriately and in a timely manner Minimum Qualification: •Minimum 15 years of regular education (10th + 12th + 3 years graduation) •BE/ B.Tech/MCA/M.Sc/MS with minimum 3 years of relevant experience post Qualification IT- Experience. • B.Sc/BCA Graduates with minimum 3.6 years of relevant experience post qualification IT Experience. •Only Full-Time courses would be considered. Show more Show less