Service Desk Coordinator

Opening for Service Desk Coordinator

The ideal candidate should have good communication skills and be able to speak multiple regional languages.

Experience:- Freshers to 1 Year

Qualification:- Graduation Mandatory

Locations:- Ghansoli Salary – upto 2.5 LPA

Immediate joiners or 15 days Notice Period can be considered Key Responsibilities

* Handle and coordinate incoming and outgoing calls efficiently with respective engineers.

* Perform call patching and dispatching to the appropriate teams or departments.

* Maintain and update daily reports in Excel (basic reporting, call logs, dispatch records, etc.).

* Track and follow up with engineers on open calls or pending requests.

* Ensure timely communication between field teams, clients, and internal departments.

* Provide clear and courteous communication in multiple languages as required.

Fluency in English and at least one or more of the following languages:

Marathi, Bengali, Tamil, Kannada, Malayalam, Telugu.

Share cv to juee.patil@cmsitservices.com Contact:- 7769885069

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹250,000.00 per year

Work Location: In person