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PeopleQuest Data Services
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Service Delivery Manager - IT Infrastructure

Service Delivery Manager - IT Infrastructure

PeopleQuest Data Services

10 years

|

0 Lacs

chennai tamil nadu india

Posted:1 week ago| Platform:

Apply

Skills Required

service storage networking virtualization vmware management itil certification resolve communication certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Description

Strong understanding of infrastructure technologies (servers, storage, networking, virtualization e.g., VMware, Wintel).
Experience in service management, preferably with ITIL certification or equivalent knowledge.
Demonstrated ability to lead teams, manage vendor relationships, and deliver service improvements.
Analytical, organizational, and problem-solving skills to resolve incidents and optimize service delivery.
Excellent communication and stakeholder management abilities.
Experience with incident, change, and problem management processes.
10+ years of relevant experience is typical for senior infrastructure-focused service delivery roles.
Customer Interaction and Customer focus.
Working with Existing customers to get more business.
Flexible in working hours.
Good to have HandsOn Infra Technologies with Certifications

(ref:hirist.tech)

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