Service Delivery Manager- Global HR PMO

You believe that every candidate brings something special to the table, including yourself! Even if you feel you're close but not an exact match, you are encouraged to apply. Gallagher, a global industry leader in insurance, risk management, and consulting services, is home to a team of over 50,000 professionals worldwide. The Gallagher Center of Excellence (GCoE) in India, established in 2006, upholds the values of quality, innovation, and teamwork with over 10,000 professionals across five locations in India. You will possess a strong understanding of HR processes, drive process improvement and automation initiatives, provide support to the Project Management team, offer end-to-end testing support, assist with project support tasks, and support transitions until SOPs are finalized. Your impact will be felt through your involvement as a key project team member on HR Service Delivery related projects, managing relationships with local HR teams, overseeing process improvement in HR operations, producing reports and analytics, ensuring accuracy in HR operations and data activities, enabling line managers on their Self-Serve journey, and acting as a solution point for complex queries. You should have experience in HR process management, be an experienced administrator and super user of HRIS platforms, prioritize work effectively, exhibit a can-do attitude, work well independently and collaboratively, have project management experience, demonstrate good IT literacy, and possess strong communication skills. At Gallagher, inclusion and diversity are core values, embedded into the organization's fabric for over 95 years. Embracing employees" diverse identities, experiences, and talents allows Gallagher to better serve clients and communities. Gallagher is committed to providing equal employment opportunities and making reasonable accommodations for qualified individuals with disabilities. Join Gallagher and be part of a team that values inclusion, diversity, sustainability, and community support, living out The Gallagher Way to its fullest potential.,