1 - 6 years
1 - 3 Lacs
Posted:9 months ago|
Platform:
Work from Office
Full Time
What is your current CTC ?
What is your net take home salary?What is your salary expectation ?Reason for job change?Notice period is for how many days?Are you currently working?How many customers were you handling?How many AMC are you handling?
How many engineers are you handling?
Have you handled the below job profile earlier ?
Should allocate calls to engineers and follow-up with them till closure of call. Closing calls in Synergy as well.
Updating client over mail on status of the calls and installations.
Coordinate with vendors and scheduling the installations.
Ensure that all the PMs are assigned to engineers and done by engineers in time.
Daily tracking of complaint calls, PM calls and installations. Collection of reports & evaluation of engineers productivity thru Synergy
Conducting weekly review meeting with engineers on the progress of calls/installations along with CSM
Following up on return of defective material by engineers
Monitoring and taking steps to regularize unbilled supplies
Preparing PM call status & circulating reports to CSM.
Requirement 1-6 years experience with good communication and inter-personal skills.
Computer Knowledge: Should have excellent knowledge/command over Microsoft Excel
Thakral One Solutions Pvt. Ltd.
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