Service Coordinator Ladies

As a Service Coordinator, your role is vital in managing service operations, coordinating between clients and service teams, scheduling appointments, and ensuring smooth service delivery to maintain high customer satisfaction levels. Your responsibilities include: - Coordinating and scheduling service appointments based on client needs and staff availability. - Serving as the primary point of contact for clients to address service inquiries and provide updates. - Maintaining accurate records of service requests, client interactions, and service outcomes. - Handling and escalating client complaints or queries as necessary. - Following up with clients to ensure satisfaction and proper service completion. - Preparing and distributing service activity reports. - Collaborating with service teams to ensure efficient service delivery and coordination. - Assisting in developing and implementing service procedures and policies as required. To excel in this role, you should possess the following essential skills and qualifications: - Excellent organizational and time-management abilities. - Strong communication and interpersonal skills. - Ability to multitask and perform well under pressure. - Proficiency in scheduling tools and office software. - Attention to detail and strong problem-solving skills. - Customer-focused attitude with a commitment to service excellence. Education and experience requirements for this position typically include a high school diploma or equivalent. An associate or bachelor's degree in business administration, management, or a related field is preferred. Previous experience in service coordination or an administrative/customer service role is advantageous, and familiarity with industry-specific software and best practices is helpful. Key skills for success in this role include: - Organizational skills: Managing records, schedules, and client communications efficiently. - Communication and listening: Understanding and addressing client needs clearly. - Problem-solving: Resolving client issues and handling unexpected service delivery challenges. This full-time position offers benefits such as cell phone reimbursement, health insurance, and paid sick time. The work location for this role is in-person.,