Service Commercial Operations Executive

As a Service Commercial Operations Executive at Elekta, you play a crucial role in ensuring the smooth functioning of all systemic support functions related to contracts, spare parts/upgrades, invoicing, and 3rd party vendor coordination. You will work closely with the field service team, finance team, cross-functional team, and customers to deliver excellence in customer service. Your key responsibilities include: - Managing contracts by entering CLM for each contract, verifying CMC/AMC price calculations, generating contract proposals, obtaining signatures, and maintaining the original contract database. - Handling invoice management by loading contracts/spare parts in the system, maintaining excel sheets, billing in Movex system, and tracking invoice dispatch. - Managing 3rd party vendors by obtaining quotes, raising purchase requests, and following up on deliveries, invoices, and submissions. - Handling spare part/upgrade billing, AR collections, and vendor management. To succeed in this role, you must possess: - Excellent skills and domain knowledge in customer service back-end systems like Oracle, Salesforce, etc. - Strong communication skills to interact effectively with field teams, customers, and finance teams. - Proficiency in applications such as Outlook, Word, Excel, PowerPoint, and WebEx. - Ability to represent the organization professionally and positively. Elekta offers a comprehensive benefits package including hospitalization insurance, life & personal accident policy, travel benefits, and a hybrid work option. In addition to working towards a higher purpose of providing hope for everyone dealing with cancer. Elekta is proud to be an equal opportunity employer dedicated to fostering a diverse and inclusive workplace for all.,