Service Catalogue Development

Pradeepit Consulting Services

1 - 4 years

3 - 15 Lacs

bengaluru karnataka india

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

cpi communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Requirement Analysis / Study Documentation:
Analyze and document requirements in line with change requests.
Software Implementation:
Implement software changes related to
CAN
or other functions.
Coding
and
code review
for the software changes.
Unit Test Specification:
Prepare and review
unit test specifications
.
Conduct
unit testing
.
Software Integration:
Integrate software changes into the identified
configuration management archive
.

Skill Set:

ServiceNow Certifications:
CSA (Certified System Administrator)
,
CAD (Certified Application Developer)
, or
CIS (Certified Implementation Specialist)
certification.
ITSM/CSM/FSM Modules:
Good knowledge of
ITSM
,
CSM
, and
FSM
modules.
ServiceNow Catalog Development:
Experience in developing
ServiceNow catalogues
.
Incident Management:
Expertise in
Request/Case/Incident Management
.
Agent Workspace:
Familiarity with
Agent Workspace
in ServiceNow.
ServiceNow Development:
Experience with
Workflows
,
Client Scripts
, and
Business Rules
.
Update Set & Release Management:
Knowledge of
Update Set Release Management
.
System Integration:
Experience with
integration with SAP systems
(e.g.,
REST API
,
CPI
, etc.).
Communication Skills:
Strong
communication skills
.

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