Service Associate Vizag

Stanley Black & Decker

3 - 8 years

3 - 6 Lacs

visakhapatnam

Posted:1 day ago| Platform:

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Skills Required

power tools service electrical equipments after sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Title- Service Associate

Location Vizag/Vishakhapatnam

Make A Difference for Those Who Make the World™ -- Come Make the World with Us -- Make Your Mark. Shape Your Future.

Set the operating standards for the Authorized Service Centers, measure their performance against those standards and implement corrective/improvement actions to insure that all the Service Centers achieve their operating targets.
Implementing, managing and tracking SBD‘s tool warranty policy to insure the proper standards of service and policy implementation are in place in order to provide the best warranty service in the most cost effective manner for our customers.
Manage, train and develop the Authorized Service center technicians in the proper inventory control/replenishment / Repair methods.
Insuring that all the Authorized Service Centers are equipped with relevant documentation and that each Service center has the proper equipment to achieve DeWalt's repair standards.
Ensure Inventory visibility at the Authorized Service Centers
Willing to work with customers & retailers and initiate a promotion campaign to ensure Brand visibility.

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