Service Associate

INOX

0 years

1 Lacs

kolkata

Posted:3 days ago| Platform:

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Skills Required

front desk guest service guest relations front office operations guest handling guest relationship management customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Box office operations dispensing ticket to our patrons based on shows, ensuring proper payments by cash/digital mode are accounted for
Concession operations dispensing pop-corns, cola or any food which patrons want to have and punching the bill in the system and ensuring proper collection of amount in cash/credit/UPI payment
Ushering ensuring guests are properly greeted and given service so that the patrons are delighted
SOS service Service on seat i.e the candidate must be willing to deliver ordered foods in the system as requested by patrons or during intervals taking order from the guests who are seated.
Cash Handling – ensuring all payments are properly accounted for and all SOP related to cash/monetary transactions are properly reconciled
Adherence to SOP – completing all training modules, following the grooming and movie operations SOP are followed. The candidate must have the ability to work within norms.
Soft skills required
: 1) Presentable, 2) Ability to handle guests/patrons with a smile, 3) Ability to handle guest complain, 4) Ability to stretch work in shifts, 5) Good Communication skills.

Job Location:
Rajarhat CC2, Madhyamgram Star Mall, Kolkata Manisquare, Howrah Avani, Kolkata Forum,Kolkata Metro.

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