Service and Maintenance Manager (Supervisor)

• Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training
• Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.
• Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
• Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non-conformities.
• Manage repairs from offer to order including the collection of bad debts.
• Manage the Modernization Transformation

For the Assistant/Area Manager - Existing Installations position, Schindler seeks people with:

Expertise

Desired experience in similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry.

Knowledge and Skills

Desired E&E product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer oriented behavior, Schindler Leadership Framework behaviors required.

Education

Bachelor s degree in Technical, Mechanical, Electrical or Electronics Engineering. MBA (preferred)