Posted:18 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Greet customers professionally and understand their service requirements.
  • Generate job cards based on customer complaints and inputs.
  • Coordinate with technicians to diagnose vehicle issues and determine necessary repairs.
  • Explain recommended services and associated costs to customers.
  • Provide accurate cost estimates and timelines for service completion.
  • Follow up with the service team to ensure timely updates and delivery.
  • Inform customers about any delays or additional work required.
  • Handle customer feedback and escalate complaints when necessary.
  • Ensure proper documentation and billing of all services.
  • Promote additional services or maintenance packages when appropriate.

Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person

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