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Service Advisor

2 - 6 years

4 - 6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position-

Location-

Experience-

Annual CTC

Preferred candidate –

  • Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.
  • Strong knowledge of automobile car spare parts.
  • Enquiry Management.
  • Attend Enquiry and Given Product Demonstration.
  • Enquiry Follow-Up and Order Booking.
  • Good communication & negotiation skills.
  • You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.
  • You actively approach customers, thus showing excellent communication skills. Method and process competence
  • Follow up with customers to ensure satisfaction with services provided.
  • Any Service experience are considered. (Experience in automobile)

Key Responsibility Areas

  • Customer service: Greet customers, answer questions, and build relationships
  • Scheduling: Schedule appointments, drop-offs, and pick-ups
  • Communication: Communicate with customers and technicians about Spare part status
  • Sales: Sell products and services, and suggest packages and retail options
  • Maintain Customer database location-wise.
  • Handle customer objections from time to time and bring them to a resolution

Candidate Profile:

  • Must have worked in automobile spare parts for minimum 3 years
  • Candidate must possess technical knowledge about car spare parts – genuine & aftermarket
  • Any stream Diploma, graduate/ post-graduate is fine.
  • Languages known – Hindi, Marathi, and English.

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Spareshub
Spareshub

E-commerce, Automotive

N/A

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