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Service Advisor

Servall Automotive Pvt Ltd

0 years

0 Lacs

vadodara gujarat india

Posted:1 day ago| Platform:

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Skills Required

service maintenance support communication management software certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

SERVALL is driven by passionate industry enthusiasts who provide best-in-class multi-brand two-wheeler maintenance services. Our goal is to become the top service provider in every area we operate by prioritizing our customers’ needs and striving to set new benchmarks in customer satisfaction. We continually focus on delivering high-quality service and fostering lasting relationships with our customers.

Role Description

This is a full-time on-site role for a Service Advisor located in Vadodara. The Service Advisor will be responsible for managing customer interactions, ensuring customer satisfaction, and providing attentive aftersales support. The day-to-day tasks include greeting customers, understanding their service needs, coordinating with the service team, communicating service recommendations, and ensuring timely delivery of services.

Qualifications

Customer-focused Service, Customer Satisfaction, and Customer Service skills
Strong Communication skills
Aftersales support experience
Excellent interpersonal skills and the ability to work effectively in a team
Proficient in using service management software and tools
Experience in the automotive industry is a plus
Relevant certifications or diplomas in automotive services

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Service Advisor