Service Advisor

Sai Service Pvt Ltd (Maruti Suzuki)

1 - 2 years

1 - 3 Lacs

cochin

Posted:10 hours ago| Platform: GlassDoor logo

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Skills Required

service maintenance probing mats resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet.
Provide clear cost estimates and keep customers informed of work progress
Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).
Monitor the work progress and keep customers informed of changes in cost and completion times.
Take all necessary actions to resolve customer complaints as per promised time.
Ensure all customer vehicles are clean and ready according to the promised delivery time.
Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction.

Salary: 13000-25000

Qualification: BTech / Diploma in automobile, or mechanics

Experience: Fresher / 1-2 years experience in automobile is a plus

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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