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Service Advisor

Popular Vehicles & Services Pvt .LTD

0 years

1 - 2 Lacs

Kollam

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

service translation technology coordination

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience. Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers. Estimations: Provide cost estimates and timelines for repairs or maintenance. Quality Assurance: Ensure the quality of service meets the centre’s standards. Problem Resolution: Address customer issues and concerns promptly Technical Jargon: Bridge the gap between technicians and customers, simplifying complex automotive terminology. Conflict Resolution: Handling customer complaints and ensuring satisfaction Technical Updates: Staying current with automotive technology requires continuous learning. Service Coordination: Coordinating between customers, technicians, and parts departments. Job Type: Full-time Pay: ₹12,000.00 - ₹20,048.67 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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Popular Vehicles & Services Pvt .LTD

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Service Advisor